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Coming soon · Revenue Agent

For distributors, agencies and contract services in Malaysia

Find the RM already sitting in your customer list.

Every Monday, Revenue Agent reads your sales records. It shows your team who to message, and why. It writes the WhatsApp message. Your team checks it and sends it.

  • Free to join
  • No card needed
  • Nothing sent without you

We're testing it now. Join the waitlist to be first in line. See a sample list

The problem

Good customers slow down. Nobody sees it.

Your accounts keep every invoice. They don't tell you who is late.

  • Orders come late

    Kopitiam Lim Brothers orders every 8 days. It has been 19.

  • Orders get smaller

    Hotel Mutiara Indah spent RM 6,100. It was RM 14,800.

  • Good customers stop

    Restoran Selera Kampung ordered every week. Then nothing since 24 Aug.

Samples. Names and numbers are made up.

This Week's List

Pick your business. See your list.

Maju Jaya Trading Sdn Bhd · Excel export · 412 customers · sample

  • My list · Aisyah

    Kopitiam Lim Brothers

    RM 8,600at stake over a year

    Late to reorder

    Orders every 8 days. It has been 19.

    WhatsApp draft

    Hi Mr Lim, you usually top up around now. Want me to prepare your usual order for tomorrow? – Aisyah, Maju Jaya

  • My list · Ravi

    Restoran Selera Kampung

    RM 17,800at stake over a year

    Win back

    Ordered every week for 2 years. Nothing since 24 Aug.

    WhatsApp draft

    Salam Haji Hassan, we haven't had an order since 24 Aug. Can I send your usual rice and oil this Thursday? – Ravi, Maju Jaya

  • My list · Nurul

    Hotel Mutiara Indah

    RM 34,800at stake over a year

    Ordering less

    RM 6,100 in the last 90 days. It was RM 14,800.

    WhatsApp draft

    Hi Ms Kavitha, kitchen orders have been lighter lately. Is there anything you buy elsewhere that we can quote for? – Nurul, Maju Jaya

Swipe to see more

Sample companies. Names and numbers are made up.

How it works

It runs the same five steps every week.

  1. 1

    Your sales records

    Excel, Sheets or your accounts

  2. 2

    This Week's List

    Monday, 8 AM. Staff see My list.

  3. 3

    WhatsApp message

    Your team checks it and sends it

  4. 4

    Customer orders

    A new invoice comes in

  5. 5

    Result vs your fee

    Who came back within 21 days

Next Monday, it starts again with fresh records.

Your Home screen

See what came back, every week.

It counts every customer you contacted who came back within 21 days. Some might have come back anyway. Reaching out is good service either way.

Sample. Maju Jaya Trading Sdn Bhd and its numbers are made up.

What it's worth

Will it pay for itself?

Move the sliders. Your free audit gives you the real number.

Sales at risk each year

RM 1,080,000

Sales you win back

RM 216,000

Extra profit for you

RM 43,200

About 3.6× a year of the Team plan.

A guess from your numbers, not a result. Team plan is RM 990 a month.

Pricing

Start free. Then try it for 30 days.

These are the prices when Second Team opens. Join the waitlist to be first.

  • Free audit

    RM 0

    • Send one Excel export
    • Your own list in 48 hours
    • A 30-minute walkthrough with a founder
    • No link to your systems
    Join the waitlist

  • Team

    Most popular

    RM 990a month

    • This Week's List for up to 5 staff
    • Each person sees My list
    • A WhatsApp draft for every customer
    • See who came back within 21 days
    Join the waitlist

  • Business

    Many branches

    RM 1,890a month

    • Unlimited staff and branches
    • A monthly review with Second Team
    • Lists made for your trade
    • Owner sign-off on price messages (coming soon)
    Join the waitlist

30-day pilot guarantee

If your list doesn't surface at least 10× the monthly fee in revenue at risk, you don't pay for the pilot.

Prices for Everywhere else (USD) · Malaysia (RM)

How you start.

  1. 1 · Day 1

    Send one export

    15 minutes

  2. 2 · Within 48 hours

    See your first list

    30-minute call

  3. 3 · Every Monday

    Your team works the list

    About 10 minutes each

Your data

Your customer list stays yours.

  • It only reads

    We never write to, send from or change anything in your software.

  • Nothing sent without you

    We never message your customers ourselves. You approve every message.

  • PDPA

    We follow Malaysia's Personal Data Protection Act (PDPA).

  • Servers in Singapore

    Our servers run in Singapore.

  • Deleted within 30 days

    Data we hold is deleted within 30 days of you leaving. You can also press "Delete my data" in Settings. It takes effect at once.

  • Never used to train AI

    Your data is never used to train AI.

Works with

  • Excel or CSV upload
  • Excel (OneDrive)
  • Google Sheets
  • Xero
  • QuickBooks
  • Zoho Books
  • Zoho Inventory
  • Zoho CRM
  • Odoo
  • NetSuite
  • Shopify
  • Stripe
  • HubSpot
  • Pipedrive
  • Harvest
  • Jobber

Coming soon

  • AutoCount
  • SQL Account
  • Bukku
  • MyInvois (LHDN e-invoicing)
  • Business Central

On something else? Upload an Excel export. Business Central is coming soon. Until then, export "Posted Sales Invoices" to Excel and upload it.

Who it's for

For businesses whose customers buy again and again.

For owner-led companies with about 10 to 100 staff. You send invoices to other businesses. Pick the one that sounds like you.

Who we are

Built by owners with the same problem.

We watched good customers go quiet and invoices sit unpaid in our own businesses. So we're building the tool we wished we had.

Read our story
  • AC

    Adrian Ching

    Co-founder

    Ran Upstack Studio, a software agency, for nine years. Now he builds Second Team from what he learned there.

    LinkedIn

  • JP

    Jayson Phang

    Co-founder

    Runs CSK Packaging. It supplies more than 4,000 food and drink businesses.

    LinkedIn

FAQ

Questions owners ask

Can I use it today?

Not yet. We're testing it now. Join the waitlist, and we'll email you when it opens.

Does it message my customers by itself?

No. It writes a short WhatsApp message, signed by the person who looks after that customer. They check it, edit it if needed, and send it from their own WhatsApp.

My records are messy. Will it still work?

Yes. It only needs invoice dates, customer names and amounts. In the free audit, we clean your export and tell you what we couldn't use.

How do I know it was you?

Your weekly result shows who came back. It counts every customer you contacted who came back within 21 days. Some might have come back anyway. Reaching out is good service either way.

Does it work with my accounting software?

Yes. You can upload an Excel or CSV export from any software. It also connects to the 15 systems listed on this page. AutoCount, SQL Account, Bukku, MyInvois (LHDN e-invoicing) and Business Central are coming soon.

How long does it take to teach my team?

About 10 minutes. Open the customer. Read why. Send on WhatsApp. Tap what happened.

What if it doesn't work for us?

The audit is free. The 30-day pilot guarantee covers your first month. After that you pay month to month. Data we hold is deleted within 30 days of you leaving.

What is a Revenue Audit?

It's a free check of your invoices. It's the first step when Second Team opens. You share about 12 months of invoices. We show you who to win back or collect from. You see why, and what each one is worth.

Who is Second Team for?

It's for owner-led businesses with about 10 to 100 staff. Your customers buy from you again and again. You send them invoices, not receipts. There's a version for distributors, agencies and contract services.

Who is Second Team not for?

For now, it's not for restaurants, shops or clinics. They sell to walk-in customers and give receipts. It's also not for teams who could build this themselves.

How is Second Team different from an AI agent?

An AI agent starts empty, so you have to tell it what to do. Second Team comes ready with one job. It finds customers to win back and writes the message for each one. You don't set anything up or write prompts.

Will Second Team replace my staff?

No. Your people still do the work that needs a person. Second Team does the watching and the writing. So nothing slips when everyone is busy.

Be first to get This Week's List.

Join the waitlist. We'll email you when Second Team opens.

  1. 1Join the waitlist.
  2. 2We email you when Second Team opens.
  3. 3You get in early, before everyone else.
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